Verizon 5G Home Router internet light red Light — Meaning & Fixes

internet light red on Verizon 5G Home Router: The internet LED on the Verizon 5G Home Router is red, meaning the device has a local network but cannot reach the internet through Verizon Fios..

The internet LED on the Verizon 5G Home Router is red, meaning the device has a local network but cannot reach the internet through Verizon Fios.

Ad

Most likely causes

Try this first

  1. Restart the Verizon 5G Home Router (unplug 30 seconds)
  2. Verify the upstream modem/gateway is online
  3. Check Verizon Fios outage status in the My Fios app app
  4. Log into the Verizon 5G Home Router admin page and confirm the WAN connection
  5. Contact Verizon Fios support

Affects these models

Still broken? Related problems